In the dispatcher role you will be responsible for scheduling and dispatching technicians, receiving service calls and inputting new work orders. Technician scheduling includes all types of service from repairs, maintenance, installations, etc. You will be in charge of building and maintaining records on current jobs. When necessary, you will pull permits and schedule final inspections with city permitting offices. The dispatcher will also prepare invoices for procession and any additional tasks related to this role that may be assigned.
PREVENTATIVE MAINTENANCE TECH
(TRAINING PROVIDED) The maintenance tech will perform preventative maintenance and/or cleaning service requests as needed by our extensive client base. Maintenance tasks include inspecting ice machine or refrigeration components such as evaporators and condensers, cube sizing controls, water sensors, thermistors, water distributor parts, valves and water hoses, and water sump or reservoir. Technician will also need to check water filtration systems on ice machine and observe whether the water pressure drops due to any restrictions. Technician should conduct bearing and auger inspection on extruded ice makers, clean the bin interior and exterior. Conduct a visual inspection of controls, wiring for oil spots, loose wires, loose fasteners, corrosion, etc. Remove and inspect air filters. Sanitize machines after cleaning. This position includes physical requirements for lifting and stooping.
REFRIGERATION SERVICE TECH
Responsible for service and maintenance of commercial refrigeration equipment such as walk-in coolers and freezers, reach-in and roll-in coolers and freezers, blast chillers, roll-ins, under-counter coolers, etc. The Refrigeration technician will need to be able to diagnose problems promptly and provide an accurate recommendation for service/repairs. Technicians should also provide a high level of customer service when on the job-site. Technicians are required to maintain company provided vehicles with proper tools and equipment and complete any required paperwork or tasks required by Coolers Inc. and/or the client for each job.